At vvji, we believe every player in the Philippines deserves a safe and enjoyable experience. Gaming should be a source of entertainment — not stress. This page explains the tools, limits, and resources available to help you play responsibly at every step.
vvji is committed to providing a gaming environment where Filipino players can enjoy sports betting and casino-style entertainment without putting their finances or wellbeing at risk. We recognise that for a small number of players, gambling can become harmful — and we take that seriously. Our platform is built with tools that put you in charge of how, when, and how much you play. These tools are free, immediate, and available directly from your account settings at any time. We encourage every player to use them as a regular part of their experience, not just in moments of difficulty.
Responsible gaming at vvji is not justa policy statement — it is a practical set of features designed to keep every session enjoyable and within your personal boundaries. We work closely with our licensing requirements in the Philippines to ensure that our responsible gaming framework meets the highest standards expected of a regulated platform. If you ever feel that your gaming habits are changing in a way that concerns you, we strongly encourage you to use the tools below or reach out to our support team at [email protected].
Every vvji account comes with built-in controls you can activate whenever you need them.
Set a daily, weekly, or monthly deposit cap on your account. Once the limit is reached, no further deposits can be made until the period resets. Lowering your limit takes effect immediately, while increases go through a short cooling-off period to protect you from impulsive decisions. This tool is one of the most effective ways to stay within your personal budget at all times.
Choose how long your gaming sessions should last and receive a notification when you approach that limit. Time reminders help you stay aware of how long you have been playing, making it easier to step away at a natural point. Regular breaks improve decision-making and keep the experience fresh. You can adjust or remove time reminders at any time through your account settings.
If you want to take a short break from the platform, activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended for gaming activity, though you can still access your account details and request withdrawals. A cooling-off period is ideal when you feel you need a pause without committing to a longer break. It activates immediately upon your request.
Self-exclusion allows you to block access to your vvji account for an extended period — from 6 months up to 5 years, or permanently. Once activated, self-exclusion cannot be reversed during the chosen period, and all marketing communications will be stopped immediately. This option is designed for players who feel they need a firm and lasting boundary. To activate self-exclusion, contact [email protected] directly.
Review your full betting and deposit history at any time from your account dashboard. Seeing a clear record of your activity — wins, losses, time spent, and amounts wagered — helps you make informed decisions about your gaming habits. Transparency about your own behaviour is one of the first steps toward responsible play. We recommend reviewing your activity summary at least once a week.
You can choose to stop receiving bonus offers, promotional messages, and marketing communications at any time. Simply update your notification preferences in your account settings or contact our support team. Removing promotional prompts can reduce the temptation to play beyond your planned budget. This option is separate from self-exclusion and can be toggled on or off whenever you prefer.
Most players enjoy vvji as a fun form of mobile entertainment — but it is important to be aware of the signs that gaming habits may be shifting in an unhealthy direction. Chasing losses, spending more than you planned, feeling anxious when not playing, or neglecting work and relationships to make time for gaming are all warning signs worth taking seriously. If any of these sound familiar, you are not alone — problem gambling affects a small but significant number of players across the Philippines and around the world. The earlier you recognise the signs, the easier it is to take positive action.
The following checklist can help you reflect on your current habits honestly. Ask yourself: Have I been spending more than I can afford to lose? Am I borrowing money to fund my gaming? Do I feel irritable or restless when I try to stop? Have I tried to cut down but found it difficult? Is gaming affecting my sleep, work, or relationships? If you answered yes to two or more of these questions, we encourage you to use the responsible gaming tools available on vvji, speak to someone you trust, or contact a professional support service in the Philippines.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. The Philippine Amusement and Gaming Corporation (PAGCOR) provides resources and guidance for players who need support, and various accredited counselling services across the country offer confidential assistance. Speaking to a GP, a licensed counsellor, or a trusted community figure can be a meaningful first step. You do not need to be in crisis to ask for help — early support is always more effective than waiting until things become severe.
The vvji support team is also available to help you activate any of the responsible gaming tools described on this page. You can reach us at [email protected] and we will respond promptly with guidance on setting limits, requesting a cooling-off period, or initiating self-exclusion. We will never judge or discourage you for taking these steps — in fact, we actively encourage every player to engage with these tools as part of a healthy approach to entertainment. For answers to common questions about responsible gaming features, visit our FAQ page.
Set your limits, check your history, and enjoy the game the way it was meant to be enjoyed — as entertainment. Create your account today or explore our FAQ for more details on staying safe at vvji.